What is your cancellation policy?
Do you offer Meet & Greet Services?
What if my flight or train is delayed?
Do you charge waiting time?
How will I recognise my driver at the airport?
Do you drive in Adverse Weather?
What factors influence the price?
How do I make arrangements for special assistance?
You can make your request when you book your journey, by writing in the “Notes” section. This will make sure your driver is aware of your request ahead of time. Our drivers want to make your experience a comfortable one and will do everything they can to accommodate your needs.
How does ElegantTravelUK accommodate clients with special needs?
We want to accommodate all travelers to the best of our ability. Whether you have limited mobility, hearing impairment, vision impairment, a service animal, or require extra assistance from our drivers, we will do everything we can to meet your needs and make your trip as pleasant as possible. The range of services we can offer varies depending on local regulations and the characteristics of the vehicle.